We advise that due to a Covid-19 exposure among some of our Employees, our Head Office will remain closed until Wednesday 28th July 2021.
A thorough sanitization has already been completed, and all protocols and guidelines will be adhered to before we reopen our Head Office.
During the office closure period, members are encouraged to download and use the Mobile App “TCU on D GO” or E-Banking Services on our Website. Members can also email and forward information/requests to info@tranquillitycu.com or call the following numbers for specific requests/information:
1. LOANS – information on loans – (868)-461-4111
2. OPERATIONS – information on withdrawals, transfers to Debit card or bank
account transfer, the status of payrolls – (868) 383-4404
3. ADMIN – requests for letters, FIP or Group Health information and claims – (868)-
281-4261
For further support concerning the downloading of the Mobile App and E-Banking login,
members are requested to email support@tranquillitycu.com.
We wish to give the assurance that these measures are temporary, as we seek to ensure a
continued safe environment for our Employees, our Membership and Stakeholders.
We wish to remind members to adhere to all Ministry of Health Covid-19 protocols:
• Wash Your Hands
• Watch Your Distance
• Wear Your Mask